Customized, Attentive Customer Acquisition

A.Y.R.M.'s goal is to identify qualified prospects and pass them over to sales and help you improve you sales
results. We select and assign top-performing Sales and Marketing Specialists to your program who have
backgrounds that are comparable to the products and services you are selling as well as the markets you are
selling into. Ask us to customize call flows for different market segments using appeals that will get results.

Tap into our product expertise and knowledge to gain the strongest results for your outbound calling program.
The A.Y.R.M. team can deploy staff who have had the most experience and success at handling similar projects
in your industry vertical or regional market.

Get the most outbound sales opportunities at the lowest overall cost.

Effective Lead Qualification

Determine your true sales prospects by asking A.Y.R.M. to qualify your inbound leads for your sales team.  We
can warm-up and transfer hot leads. We can also close lower-value sales so your sales professionals are free
to pursue the higher-value deals and build relationships with top buyers and prospects.

Making...and Ensuring Appointments

Ask A.Y.R.M. to handle appointment setting so that your sales teams can focus on closing deals. Let our
associates qualify prospects and set up the times with our online appointment scheduling program or by using
your web-based CRM or SFA. We can also send out reminder emails or outbound voice messages to confirm
appointments.

Quality List Management

Sound, accurate lists are key to effective outbound calling campaigns. Our list acquisition and scrubbing
services eliminate duplicate names and phone numbers. We can test lists to help you identify ones that will be
most productive. That way we reach customers and prospects that are potentially receptive to your offers. We
help you meet all regulatory requirements to ensure program compliance.

Caring for Customers

Outbound is a powerful customer care tool.  Let A.Y.R.M. contact your customers to ensure they are enjoying your
product or service and to see if they have any questions, concerns or suggestions. Ask our agents to notify
customers about hot deals keyed to their interests or about critical information like software bugs show that you
are looking out for them.

When customers are on the line is a perfect opportunity for cross-selling/up-selling with targeted offers. A.Y.R.M.
specialists are trained to know the right moment when to turn outbound service calls into selling opportunities.

A Consultative Approach

A.Y.R.M. cares about the success of your outbound calling campaigns.  We take a consultative approach in
campaign design and management.  Project managers meet with you throughout each step of your outbound
program to assess results and, if necessary, make adjustments.

Flexible Pricing

Outbound calling entails risks.  A.Y.R.M. has low minimums, flexible pilot programs and customized pricing
methods. We can work with you to make your outbound calling program a success.
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